Shipping & Refund

Discreet Packaging

Every order is shipped in plain, secure packaging with no indication of the contents to protect customer privacy.

Worldwide Shipping

We ship worldwide using trusted courier services. Tracking information is provided once your order has been dispatched.

Customer Support

Our support team is available to assist with shipping, delivery, and order-related questions. Contact us anytime for assistance.

Shipping Policy

Orders are processed within 1–3 business days after payment confirmation. Delivery times vary depending on your location. Once your order ships, a tracking number will be sent to your email.

Refund Policy

Refunds or replacements are available if you receive the wrong item, your order arrives damaged, or your package is confirmed lost by the shipping carrier. Due to the nature of our laboratory products, we cannot accept returns or refunds for opened, used, or correctly delivered products. If your order arrives damaged, please contact us within 48 hours and include clear photos along with your order number.
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